Deliver Pub Grub
Inn Cornwall Limited launched a new brand and overing in Cornwall, Deliver Pub Grub by implementing an ICRTouch TouchTakeaway shop across their three-pub chain, where their customers could place an order online and have it delivered to their door.
They provide hot traditional pub food, desserts and bar drinks.
‘Team Vic’ set up a central call centre to process direct line calls using the TouchTakeaway platform.
Seven front of house employees have become delivery drivers to bring the meals to the customers.
Last Sunday (5th April) proved a success, as over 500 hot pub roasts were delivered across Cornwall, which assisted in a generating turnover of over £15k gross sales in its first week.
The team is targeting a 12% week-on-week increase, as more & more customers are discovering the online order and delivery service, planting the desire for something a little special in the comfort of their home.
The St. Austell Brewery Tenants have been able to add off-license products to the menu delivering local ales such as Tribute & Proper Job.
Their social media has also seen a massive spike in support, likes, customer photos and reviews.